About the customer
Our customer is a leading supplier to the electronics industry. The company plays a pioneering and innovative role on many fronts and supplies to businesses all over the world. The sector in which our customer is active is characterised by extremely high accuracies, huge investments and relatively small volumes. In order to satisfy the requirements with which it has to comply, the company sets demanding standards for its own subcontractors in terms of delivery reliability and quality control.
The production processes for which our customer delivers machines require an enormous amount of electronics. As a result, each cubic centimetre is given close consideration when designing and manufacturing the machine. Everything has to be as small and compact as possible. VHE was asked to design a wiring loom with connection points to an assembly accuracy of ± 0.1 mm for an essential machine component. In view of the high costs of the components, each and every wiring loom had to perform perfectly. The customer supplied a geometric view of the connection points and the specifications of the components that would be used. However, as we know, anything can be designed on paper …
In close collaboration with the customer, we developed a highly accurate, calibrated production jig in which all of the product components could be located and the different wires forcibly guided to the multiple connection points via cable ducts. The empirical process for achieving the end result required approximately one year. Our years of experience in producing wiring looms were extremely useful. We documented each step of the complete work procedure in a highly detailed work instruction. After we had indisputably proven that the final product satisfied all of the requirements, we also developed a transport jig to allow safe shipping of the product from our workshop to the customer.
Even the smallest variances in the production process can have a fatal effect on the final product. So the risks are high, which explains why our customer rigorously tracks and monitors the performance of its subcontractors. VHE has been the preferred supplier for specific product groups, including wiring looms, for many years. We have always scored extremely highly in the system used by the customer to track and monitor subcontractor performance. We are flexible and always deliver excellent work, so the customer had no qualms about awarding us this extremely important order.